At Ghar Cart, we are committed to providing you with quality products and exceptional service. However, if you are not fully satisfied with your purchase, we are here to help. Please review our Returns & Refund Policy below:

  1. Eligibility for Returns
    To be eligible for a return, the following conditions must be met:

The item must be unused, in the same condition that you received it, and in the original packaging.
The return request must be made within [X] days of receiving your order.
Certain items are non-returnable, such as perishable goods, personalized products, or items marked as “final sale.”

  1. How to Initiate a Return
    To initiate a return, please follow these steps:

Contact our customer support team at [support@gharcart.com] or call [Customer Service Number] within [X] days of receiving the product.
Provide your order number, a description of the issue, and photos of the product if applicable.
Once your return is approved, we will provide you with instructions on how and where to send the item.
Note: Return shipping costs will be the responsibility of the customer unless the item is defective or incorrect.

  1. Refunds
    Once we receive your returned item, we will inspect it and notify you of the status of your refund. Refunds will be processed under the following conditions:

Approved Returns: If your return is approved, we will initiate a refund to your original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider.
Non-Refundable Items: Certain types of items such as perishable goods, digital downloads, or custom-made products are non-refundable.

  1. Late or Missing Refunds
    If you haven’t received a refund yet:

First, check your bank account or payment card again, as processing times may vary.
Then, contact your bank or credit card provider, as refunds may take several business days to post.
If you have done all of this and still have not received your refund, please contact us at [support@gharcart.com].

  1. Exchanges
    We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us within [X] days of receiving your order. Exchange shipping costs will be covered by Ghar Cart if the product is defective or incorrect.
  2. Order Cancellations
    You may cancel an order before it has been shipped for a full refund. Please contact our support team immediately at [support@gharcart.com].
    If your order has already been shipped, you may need to follow our return process.
  3. Shipping Costs
    Return shipping costs are non-refundable unless the item is defective or incorrect.
    If you receive a refund, the original shipping cost may be deducted from your refund unless otherwise specified.
  4. Contact Us
    If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: support@gharcart.com
Phone: +919535877713